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Hank Summer 2012

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alt="Joan Mah of Northern California (above), an optometrist, senior UBT consultant, and ESC-IFPTE Local 20 steward and vice president."

Where No One Has Gone Before

How the new National Agreement was crafted, and how interest-based bargaining led to a result that could not have been achieved otherwise.

Two employees create a list of interests

Six Tips for Successful Interest-Based Problem Solving

Team co-leads with a staff member

Workflow Helps Patients Control Blood Pressure

Also in This Issue

  • Longshore Start to Total Health A short column about the “multiphasic” exam.
  • Around the Regions (Summer 2012) Work being done in partnership.
  • From the Desk of Henrietta: What Do You Think? The skinny behind Hank's makeover.

Tips and Tools

  • Poster: We Don't Need to Run Marathons Employees encouraged to take the Total Health Assessment.

Puzzles and Games

  • Double Scramble: The Key to Problem Solving Add fun to interest-based problem solving with this game.
  • Hank Libs: Put on Your Thinking Caps A lighthearted look at the heavy subject of problem solving.
  • All In a Day's Work: Old-Fashioned Problem Solving Reminder about why the interest-based process is powerful.
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