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Hank Fall 2015

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Baldwin Park Critical Care

One KP, One LMP

Unit-based teams are the engine of performance improvement at Kaiser Permanente. And, as part of the 2015 National Agreement, they are set to step it up again.

Charisse Lewis with key members of the Baldwin Park critical care team

Working to Put Herself Out of a Job

The critical care team at KP Baldwin Park

Outside Eye Helps Team Do an About-Face

Ed Vrooman

Lead From Where You Stand

Rikki Shene, LPN, a member of SEIU Local 49, and manager Eliseo Olvera

The Best-Laid Plans

Joan Thayer

I'm in a UBT?

Also in This Issue

  • Around the Regions (Fall 2015) A sampling of what teams across KP are doing in partnership.
  • From the Desk of Henrietta: Put Me In, Coach UBT consultants and union reps help teams excel.

Act Now—Tools to Help Your Team

  • Poster: Are You in a Unit-Based Team? Find the answer to this important question quickly!

Have Some Fun

  • Hank Libs: Supporters Extraordinaire Applause for the folks who support UBTs.
  • SuperScrubs: A Path to Performance Chart your own path.
  • Puzzles and Games Answers Answer key to the puzzles and games in all the recent Hanks.
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Kaiser Permanente and the Alliance of Health Care Unions
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