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Make the Workplace Safer: COVID-19 Rounding Checklist

Use this department safety checklist to identify and minimize the risks associated with the spread of the virus that causes COVID-19.

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UBTs Improving the New Member Experience

DETAIL
Keep them happy from the start.
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New Research on How UBTs Deliver on Service

DETAIL
Patient satisfaction, plus reduced injuries and absenteeism
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Slide: Squeezing Out Wasted Time

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A Northwest PT/OT team finds more time for patients.
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Kaiser Permanente and the Alliance of Health Care Unions
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