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Hank Winter 2014

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alt="Members of the lab UBT at San Jose Medical Center."

From Frenzied to Focused

What team doesn’t struggle with competing demands? Find out how UBT supporters are helping their teams figure out their priorities in the cover story from the Winter 2014 issue of Hank.

alt="Christina Yadao"

A Vaccinating Challenge

Better Tracking Reduces ID Card Waste

Also in This Issue

  • From the Desk of Henrietta: The 'Yes' Hazard To get things done, know when to say no.

Tips and Tricks

  • PICK Your Priorities Help teams prioritize their performance improvement work.
  • Creating a Process Map Create a map of your team's workflow.

Puzzles and Games

  • Word Search: Finding Your Team's Balance What to do when you're juggling.
  • Hank Libs: Feel Like a Juggler? How to keep all those balls in the air.
  • SuperScrubs: Taming the Chaos A humorous look at organizing your to-dos.
  • Puzzles and Games Answers (Winter 2014 Hank) For when you've finished that puzzle or game.
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