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Hank Q2/Q3-2017

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flag with Value Compass

Engaged, Enabled, Empowered

How regional leaders are helping unit-based teams improve care and costs.

exterior of emergency department

Right Setting, Lower Costs, Better Care

Jeffrey Ha, a pharmacy technician and member of UFCW Local 135

Pharmacy Saves Big With Value-Shopper Approach

health care worker at computer on wheels

Savings From Around the Regions

Also in This Issue

  • From the Desk of Henrietta: Our Values, Our Value How to make peace with the word "affordability."
  • Meet Your National Agreement: Training for Everyone, Starting in the Middle How mid-level managers, union leaders build key skills.

Tips and Tools

  • Infographic: Where the Money Goes Know the facts about KP's expenses.

Have Some Fun

  • Word Scramble: Performance Improvement Savvy How many of these words can you unscramble?
  • SuperScrubs: It All Adds Up! A comic take on how it all adds up.
  • Puzzles and Games Answers Answer key to the puzzles and games in all the recent Hanks.
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